Collection, credit policy, business entertainment being followed? Are the stocks properly safeguarded, and loopholes for pilferage sealed?
Some of our services includes;-
System audit – we check the POS and PMS to ensure that the all revenues are being captured. Our team of Hotel experts with experience in audits will scrutinize your business operations and advise where procedures are not being followed and the risks involved. We will make recommendation on areas of improvement and help the Consultancy Services team seal the common loopholes through which business lose revenue or expose themselves to risk.
Risk Audit – Our Hotel Experts, will work with the hotel Consultancy Services to develop or enforce the Organization Resilience Consultancy Services System. This involves ensuring that your business has a working business continuity plan in place in case of incidences such as staff riots, business disruption through national strikes, disruption of distribution channels etc.
Tax Audit – It has been said ‘give to Caesar what belongs to Caesar and to God what belongs to God’. Some Hospitality operations do not have a fully fledge accounting department due to the nature of operations. Our team of experts will work with you to ensure timely submission of all statutory deduction including but limited to VAT, Catering Levy, NHIF and NSSF. We will also ensure your employees are doing the annual income returns as required by law.
Total Property Leases
Under a total property lease, the financial burden is placed on Seven Generations; The Landlord or Owner is at ease from all management undertakings and operations with a monthly forecasted income and also retains Landownership and creates residual value. Seven Generations therefore takes up hotel leases and manages the hotel property fully.
Due diligence
Potential for Higher Returns
Renewable Agreements
The landlord receives a predictable monthly income without the need for active involvement in management
Seven Generations Management assumes responsibility for operational costs and risks, freeing the landlord from potential financial losses.
The landlord retains ownership of the property, allowing for potential appreciation in value over time
The landlord’s liability is generally limited to the property itself, protecting their personal assets.
Bespoke services
Hotel Management
Seven Generations offers comprehensive hotel management services tailored to the unique needs of hotels in Kenya and East Africa. Our experienced team is dedicated to maximizing your property’s profitability and ensuring exceptional guest experiences.
Seven Generations can provide established, functional methods and procedures that constitute a complete system capable of handling the complex job of operating a Hotel facility.
Financial Management
Exceptional Guest Experience
Effective Marketing Strategies
Day-to-day operations, startup assistance, existing hotel management.
Concept development, work with the Architects & Interior design as we set up the Hotel for Successful operations
Marketing Plans and execution as well as, reservation systems.
Labor negotiations, permit and license applications.
Staff, logistical support, uninterrupted supervision
Hotel Turnaround Management
Seven Generations Management offers hotel turnaround management and consultancy services in Kenya and East Africa. We specialize in revitalizing struggling hospitality businesses by developing tailored strategies to improve operations, increase revenue, and reduce costs. Our approach involves a comprehensive analysis of the business, strategic recommendations, and implementation assistance. We are committed to enhancing guest experiences, motivating employees, and restoring investor confidence.
Customized Solutions
Comprehensive Approach
Rapid Turnaround
Our team of experienced consultants has a deep understanding of the hospitality industry and can provide tailored solutions to address specific challenges.
We have a track record of successfully implementing turnaround strategies that have helped hotels improve their financial performance and guest satisfaction.
Their focus is on achieving tangible results, such as increased revenue, reduced costs, and improved guest satisfaction.
We provide ongoing support and guidance to ensure that the hotel remains on track and continues to thrive.
Hospitality Business Development & Hotel Pre-opening
While many business owners believe they can successfully open and operate a hotel or restaurant, the reality is often different. Many hospitality businesses struggle to compete, break even, or achieve significant profits due to ineffective management, processes, and staffing.
When investing millions of shillings in a hotel, it’s crucial to prioritize expertise that can ensure a successful launch and ongoing operation. By implementing the right systems and processes, you can maximize your return on investment, meet budget targets, and maintain investor confidence.
Our Hotel and Restaurant Consultancy Services
Our services are designed to help owners achieve maximum results by:
Design Oversight
Coordination
Human Resources
Auditing and Solutions
Implementing clear and understandable policies and procedures.
Ensuring the right people are in the right roles.
Fostering a positive and supportive work environment.
Delivering exceptional guest experiences through efficient service.
Tailoring our approach to meet the unique needs of each hotel concept and market demand.
Providing quality recommendations while managing budgets and risks.
Partner with Us
Let Seven Generations help you achieve your hospitality business goals. Our expertise and personalized approach will ensure a successful launch and sustainable growth for your hotel or restaurant
Our Approach
By providing precise guidance from the outset, we help build a winning team that delivers on the expectations of all stakeholders. Our hospitality business development services encompass various aspects of consultancy, including:
Developing a sustainable growth strategy.
Understanding market trends and competitive landscape
Managing budgets and risks.
Improving operational efficiency.
Developing effective marketing and sales strategies.
Building Employee Capabilities
At Seven Generations, we believe that having the right employees in place is a crucial asset for any business. To help you achieve this, we offer comprehensive human resources solutions, including:
Selection, recruitment, and hiring.
Skill enhancement and career growth.
Performance reviews and goal setting.
Advisory on benefits packages.
Best Practices
Guest Relations
Focus on Core Business
Your Right Staff Are Your Best Assets
Let us help you address your most critical business opportunities and build a high-performing team
Revenue Management and Cost Containment Solutions
Every business owner seeks to maximize their profits. Our dedicated team of hotel revenue management experts works closely with hotel managers and owners to drive revenue per available room (REVPAR) and significantly increase the hotel’s gross operating profit (GOP).
We prioritize guest satisfaction over competition, meticulously reviewing pricing strategies and recommending process improvements to enhance service delivery. While focusing on revenue growth, we also identify cost-saving opportunities within departments. By working with hotel management, we help identify areas where costs can be reduced, potentially saving millions of shillings in the long run.
Our approach ensures that management adheres to established budgets, preventing unnecessary cost overruns.
Offer competitive rates that align with guest expectations and preferences.
Build resilience to market fluctuations and economic downturns.
Ensure the hotel’s long-term sustainability by optimizing revenue and managing costs effectively.
Gain a competitive edge by optimizing revenue and managing costs effectively.
Increased GOP
Dynamic Pricing:
Optimized Revenue Streams
Increased REVPAR:
We put your Best Foot Forward
Revenue Management & Guest Services has been our Expertise for Years, No matter the Business Model Let’s get Guests on your Side
Internal Audits, Risks & Compliance
Ensures accurate revenue capture, identifies process inefficiencies, and helps prevent revenue leakage.
Helps businesses prepare for unforeseen events, ensuring continuity and minimizing losses.
Ensures compliance with tax regulations, avoids penalties, and maintains a positive relationship with tax authorities.
These are critical areas that require specific attention. The consultancy services will address inventory management, access controls, and loss prevention measures.
Clear Scope and Objectives
Customized Solutions
Continuous Monitoring and Evaluation
Business Success
Your Hospitality Business success is dependent on the Right People, and Right processes to expect maximum regular profits. Engage our Hotel Consultancy Services now available in Kenya and East Africa
Seek expert advice
By partnering with Seven Generations, you can benefit from our expertise and dedicated approach to hotel management.We are committed to helping you achieve your business goals and create a thriving hospitality establishment.
Partner With us