Hotel News Kenya: Happy Trends

As hotel consultants Kenya, we  have had the opportunity to work and stay in several hotels. Although some hotels and resorts have done well the guest entertainment, many have missed easy opportunities to bring that spark of happiness to hotel guests during their stay. The selfie trend is one of such happy ‘spark’ that is […]

Hotel Industry News Kenya: Secret Camera Investigation: Hotels Dirty Secrets!

As Hotel Consultants in Kenya, and with industry and with several years experience, we have seen afew wrongful staff practices, brought about by lack of service standards of operation or  the absence of it. Most HOD’s are busy meeting targets and can hardly train their staff or follow up. With easy to use service standards […]

Hotel & Restaurant News Kenya: Why Do Hotels & Restaurants Fail?

As Hotel Consultants in Kenya, we are passionate about meaningful, successful and sustainable hospitality, through our daily life, we come across hotels, restaurants and other such hospitality establishments, that close prematurely, on the fast lane to failure, or simply open but not just making it, and it certainly pains us to see the potential available […]

Tourism & Hotel Industry News Kenya: World Travel Awards

Embracing Tourism Growth Kenya Agenda, is our responsibility and recognizing great performers is also an encouragement to the participants efforts and contribution to Kenya’s GDP and Africa. World Travel Awards was established in 1993 to acknowledge, reward and celebrate excellence across all sectors of the tourism industry. Kenya Tourism Board has successfully defended its title as […]