Hotel Industry News Kenya: Secret Camera Investigation: Hotels Dirty Secrets!
As Hotel Consultants in Kenya, and with industry and with several years experience, we have seen afew wrongful staff practices, brought about by lack of service standards of operation or the absence of it. Most HOD’s are busy meeting targets and can hardly train their staff or follow up. With easy to use service standards […]
Tourism & Hotel Industry News Kenya: World Travel Awards
Embracing Tourism Growth Kenya Agenda, is our responsibility and recognizing great performers is also an encouragement to the participants efforts and contribution to Kenya’s GDP and Africa. World Travel Awards was established in 1993 to acknowledge, reward and celebrate excellence across all sectors of the tourism industry. Kenya Tourism Board has successfully defended its title as […]
Hotel Mystery Shopper
“Where & What is The Problem???” Seven Generation Hotel Consultants Kenya, is among the only Hotel Consultant Service Provider, is providing this unique Hotel/restaurant Mystery Shopper Service in Kenya. Our mystery shopper approach of audit is one of the few mystery shopping services in Kenya and East Africa today, designed for Hotels, Restaurant, Guest Houses […]
Hotel Towel thieves “Warning – Time UP”
Towel thieves targeted in hi-tech clampdown Hotels are deploying new technology to combat one of the menaces of the hospitality industry – the towel thief. There’s something utterly delicious about hotel beds… and towels… and robes. They’re so decadently fluffy and epically cozy, we’d totally steal them if we could. And much of the time, we […]