Hotel Mystery Shopper
“Where & What is The Problem???” Seven Generation Hotel Consultants Kenya, is among the only Hotel Consultant Service Provider, is providing this unique Hotel/restaurant Mystery Shopper Service in Kenya. Our mystery shopper approach of audit is one of the few mystery shopping services in Kenya and East Africa today, designed for Hotels, Restaurant, Guest Houses & Service apartment establishments. The Guest and most importantly the ‘Happy Guest’ is the key to opening and operating a successful Hotel and Restaurant establishment, it is therefore imperative to regard highly their perspective and experience. It’s important to note that, it’s easier to retain an existing Guest than to try and win a new Guest. Unfortunately a dissatisfied Guest walks away and tells others about the bad service they experienced whereas a satisfied Guest becomes loyal and his mention to anyone is more influential than your marketing efforts as the guests word of a personal experience is taken more seriously, than your marketing efforts, this is true of hotels or restaurants that rank highly on Guest personal review sites such as Trip advisors in comparison with those with low ranking due to negative reviews. As Hospitality Specialists in Kenya, we understand the guest needs and as well your primary purpose as the investor. Apart from our expertise, we have the great advantage of understanding the current and ever changing market as a Hotel and Restaurant Management Company based in Kenya and East Africa. We consult with the client to assist in accurately making the right changes to improve and ultimately exceed guest expectations in his/her Hotel or Restaurant. We are glad to be of service in Kenya and East Africa providing Hotels and Restaurants’ the unique consultant services, the motivation being ensuring that our clients business meets and or exceeds the Guests expectations and that we create Moments of truth that wow our Guests. “Build Lasting Relationships with Your Guests – Bring in The Experts”
“Discover the Market Gap & Profit”
Hotel operators “take advantage” from an array of consultancy services in Kenya and East Africa; Hospitality Business Development & Hotel Pre-opening services made available by Seven Generations Management. The Hotel Consultants have previous hands on experience in Hotel Pre-openings, in Kenya, and other East Africa from five star hotels to budget hotels. Hospitality Business Development & Hotel Pre-opening services are focused in ensuring that the business asset value is realized from the onset and also ensuring the same is achieved from existing hotels, restaurants, Guest houses or apartments. Our professional consultancy services is customized to the particular investment size, to provide investors with sound, reliable and precise direction into hotel or Restaurant requirements from onset, start-up and daily operations towards consistent and sustainable business growth. Hotel expert assistance is vitally important, it saves you a sizable amount of money that would have been wasted or channeled wrongly, in various parts of the business, and also, positions your business at an advantage. As Hotel experts we ensure that the highest business potential is reached, with cost savings, allowing you to focus funds in the right areas, e.g. well-structured sales & marketing, online reputation, revenue distribution systems, employee development or towards additional money generating sources, that you may have overlooked, or as well re-direct the existing business concept. This therefore, keeps you at an advantage of taking a bigger Market Share and keeps you ahead of other market players. Your success is therefore our priority. Your Hospitality Business success is dependent on the Right People, and Right processes to expect maximum regular profits. Our Hotel Consultant services in Kenya are available for Hotels, Restaurants, Guest Houses, or Serviced Apartments in Nairobi, Nakuru, Naivasha, Thika, Nyeri, Mombasa, Machakos, Eldoret, Kisumu surrounding towns & other East Africa region. Our seasoned Hotel consultants, will work with you beginning with Concept Development, do a feasibility study, and as well connect you with established architects, quantity surveyors and interior designers to ensure that the hotel/ restaurant/ coffee shop design is unique and captures the intended theme. Our Pre-opening services covers developing a pre-opening plan and budget, personnel recruiting and training, sales and advertising, purchasing, and establishing an account system and controls. These services are designed for both newly developed hotels and existing properties. Don’t Settle Enjoy a bigger Market Share with US’ For a complete list of services visit https://sevengenerations.co.ke/our-services/
Referral Program
Point & Make Money – Easy The HOTEL Industry is booming more so in East Africa, than anywhere else in Africa, experts believe that the industry will continue growing rapidly for several years. With this fact, hotels, restaurants, guest houses, serviced apartments are springing up everywhere around us, the unfortunate reality is that many are put up and run without expert knowledge or advice, resulting to a variety of issues from excessive costs, unhappy guests, unhappy staff, slow business or none, bottom line losses, therefore most are shut prematurely, sold or are leased even at the center of a viable market. Many can be ‘turned around’ Profitably and Made the ’Local Hero’ . We can help, From Start Up, to Management as well as a Turn around & Positioning management. “You can MAKE MONEY from any stage as a referral PARTNER.” Seven Generations Management is has newly introduced a referral program that will benefit you, with some EXTRA CASH . How does It work? You can refer us to an owner of a {Hotel, Restaurant, Guest House, Serviced Apartment} OR point us to the right person for ; Consultancy Services, or Hotel Management services and simply earn. Earnings Make Money Easily- Just Point Consultancy Services = 10% Share of Net profit Hotel Management = share 1 of % lump sum Or share 10% Net profit Earnings monthly no task input, Or 20% Net Profit Monthly with a shared role. “THE % SHARE $$ WILL SURPRISE YOU” OFFER VALID FOR A LIMITED TIME PERIOD TERMS & CONDITIONS APPLY For a downloadable format to share click here