As hotel consultants Kenya, we have had the opportunity to work and stay in several hotels. Although some hotels and resorts have done well the guest entertainment, many have missed easy opportunities to bring that spark of happiness to hotel guests during their stay.
The selfie trend is one of such happy ‘spark’ that is now world phenomenon, President Barak Obama has his own selfie stick!
Many Hotels in European countries, have taken advantage of this current happy moment trend, to Lure guests through competition’s, You could win a free night stay and or free food. All the […]
As Hotel Consultants in Kenya, we are passionate about meaningful, successful and sustainable hospitality, through our daily life, we come across hotels, restaurants and other such hospitality establishments, that close prematurely, on the fast lane to failure, or simply open but not just making it, and it certainly pains us to see the potential available and opportunity lost. Which leads us to why do hotels fail?
Some Hotels & Restaurant establishment still open for business have actually retired, and some of these are known to you, think about it! when the hotel /restaurant doors opened, everyone seemed to notice it […]