As hotel consultants Kenya, we have had the opportunity to work and stay in several hotels. Although some hotels and resorts have done well the guest entertainment, many have missed easy opportunities to bring that spark of happiness to hotel guests during their stay.
The selfie trend is one of such happy ‘spark’ that is now world phenomenon, President Barak Obama has his own selfie stick!
Many Hotels in European countries, have taken advantage of this current happy moment trend, to Lure guests through competition’s, You could win a free night stay and or free food. All the […]
As Hotel Consultants in Kenya, and with industry and with several years experience, we have seen afew wrongful staff practices, brought about by lack of service standards of operation or the absence of it. Most HOD’s are busy meeting targets and can hardly train their staff or follow up. With easy to use service standards of operations, and with the right understanding being instilled, service can surely be exeptional even when no one is looking.
Well if you this makes you believe it, see this video, and think about what would happen if your hotel was exposed this way […]
Hotel operators “take advantage” from an array of consultancy services in Kenya and East Africa; Hospitality Business Development & Hotel Pre-opening services made available by Seven Generations Management. The Hotel Consultants have previous hands on experience in Hotel Pre-openings, in Kenya, and other East Africa from five star hotels to budget hotels.
Hospitality Business Development & Hotel Pre-opening services are focused in ensuring that the business asset value is realized from the onset and also ensuring the same is achieved from existing hotels, restaurants, Guest houses or apartments. Our professional consultancy services is […]
Towel thieves targeted in hi-tech clampdown
Hotels are deploying new technology to combat one of the menaces of the hospitality industry – the towel thief.
There’s something utterly delicious about hotel beds… and towels… and robes. They’re so decadently fluffy and epically cozy, we’d totally steal them if we could.
And much of the time, we do. Towels are among the most-stolen items in hotels, The Telegraph reports. We could’ve guessed that.
But we never would’ve guessed that hotels can tell when you’ve stolen […]